FAQ

Q: How to Choose Your Ideal Dakimakura Pillow Material!

Peach Skin: The surface of this material is rarely smooth, making it the perfect bedside companion for the most comfortable nights.

Natural Velvet: Are you looking for the softest Dakimakura experience? This is the fabric you need to look for. Being quite thick, this fabric is not slippery smooth and instead has a likeable roughness.

SK: Among all the material, this fabric is easily the most well rounded of all. The intricate design sees a perfect balance of durability, softness, thickness, and smoothness

2WAY Tricot: The smoothness attributed to peach skin and the softness of Natural Velvet fabrics are seamlessly brought together in this material. .

Upgraded 2WAY Tricot: More comfortable and elastic than 2WAY Tricot



Q: How to Wash Your Dakimakura?

All our dakimakura covers can support machine wash. DO NOT use chlorine or bleach during wash. Light~medium wash and iron at low temperature. Wash separately from other items to prevent colour transfer. Don’t leave it in a wet state after washing. Wring it dry. Avoid spin-dry and avoid using a dryer to tumble dry. 

To provide best protection for your dakimakura, you are recommend to hand wash it. Below is the step by step washing guideline. 

1. Remove the dakimakura cover from pillow body.
2. Fill the wash basin/sink/tub with COLD water, dump in the detergent.
3. Immerse the dakimakura in the cold water, get it nice and soapy! GENTLY brush it with a little toothbrush. If there is any dirt or spots on it
4. Let it soak for about 20 minutes.
5. Dump the water, rinse the dakimakura well and wring it dry as best you can.
6. Hang it up to dry for 8-12 hours.
7. Your dakimakura should now be clean! Enjoy! 



Q: How to Custom Your Dakimakura?

We provide custom pillow case service, there are two ways for customing, one is the normal pillow case, you can upload your wanted picture to our website link https://www.halodakimakura.com/artist-design-your-favorite-character-pillow-custom-made-dakimakura-hugging-body-pillow-cover.html, please note that the picture you upload will be at least 3000px width 9000px height.

The other is the multi-fuctional pillow case, you can make an order through  this link https://www.halodakimakura.com/best-selling-cartoon-character-dakimakura-body-pillow-custom.html, and then you can send me the e-mail about which kind of pillow case you want(apart legs or zipper one) and which picture you want to be made into pillow case.



Q: What payment method do you accept?

A: We accept paypal as default payment. Paypal is one of the most secure payment method, and it will protect both sellers and buyers in the transaction.



Q: What kind of shippment method do you prefer to?

A: We will ship your order out by e-packet and DHL as your choice. 

Your item will be shipped within 3-5 business days after payment(3D items, customized items will be shipped in a longer time)

You will be provided with a tracking number when we ship your order out, please pay attention to the e-mail we send you.

Normal Delivery Schedule (default e-packet free shipping)

United States: 7 to 14 business days

Canada: 7 to 14 business days.

Europe: 7 to 14 business days

Hong Kong: 2 to 4 business days 

Asian & Australia: 4 to 17 business days

Mexico & South America: 12 - 25 business days

Middle East: 10 - 25 business days

Normal Delivery Schedule 3-5 working days(if your order shipped out by DHL)

Noticement

1, If the package shipped by e-packet, please track the number in the website https://www.17track.net/en

2,  If the package shipped by Express, please track the number in the website https://www.17track.net/en